The patient experience your organization provides is determined by the people providing it. Protoqual™ PX develops/prepares/educates front office staff with the knowledge necessary to best care for patients.
Protoqual’s closed-loop system harnesses patient insights to drive targeted education that elevates patient experience and provider reputation.
Gather patient feedback via text, email, QR code, or tablet while minimizing disruption of office staff.
Improve staff performance with custom video learning plans driven by patient insights.
Increase 5-star online reviews across multiple review sites automatically.
Track educational and patient satisfaction performance with robust and intuitive reporting.
"Wonderful courses cover all the key points of topics in an engaging way. No falling asleep during these 3-minute videos!"
"We send our surveys all at once, which is a huge time saver—and it has been helpful knowing how patients feel about their experience with us."
"Love the content—this is a must for every medical practice."
"This should be a part of orientation for any healthcare organization."
100 N. Arlington Ave., Suite 200
Reno, NV 89501