Healthcare's Only Closed-Loop Patient Experience Solution
Protoqual™ PX is an education platform that links real-time patient experience data with on-demand video learning to make medical offices and clinics a better place for patient, practitioners, and staff.
The patient experience your organization provides is determined by the people providing it. Protoqual™ PX develops/prepares/educates front office staff with the knowledge necessary to best care for patients.
Protoqual’s closed-loop system harnesses patient insights to drive targeted education that elevates patient experience and provider reputation.
Survey Engine
Gather patient feedback via text, email, QR code, or tablet while minimizing disruption of office staff.
Targeted MicroLearning
Improve staff performance with custom video learning plans driven by patient insights.
Reputation Management
Increase 5-star online reviews across multiple review sites automatically.
Custom Reports
Track educational and patient satisfaction performance with robust and intuitive reporting.
BENEFITS
Implementing a program has far-reaching benefits
Loyal Patients
Create an army of referral advocates with techniques designed to make patients feel welcome, respected, and cared for.
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Engaged Employees
Boost employee satisfaction and reduce turnover with engaging, micro learning videos that build a culture of excellence.
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Higher Revenue
Focus on the skills that directly impact patient satisfaction scores, boosting CAHPS ratings, and increasing reiumbursements.
Read MoreTESTIMONIALS
Love from Clients
"Wonderful courses cover all the key points of topics in an engaging way. No falling asleep during these 3-minute videos!"
"We send our surveys all at once, which is a huge time saver—and it has been helpful knowing how patients feel about their experience with us."
"Love the content—this is a must for every medical practice."
"This should be a part of orientation for any healthcare organization."
The Most Engaging PX Content
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Single Office
1-5 Providers/office
- Welcome Kit + Survey QR Code
- Flexible Survey Engine
- AI-Powered Library
- Targeted Learning Plans
- Reputation Booster
- Customer Reports
Large Office
+5 Providers/office
- Welcome Kit + Survey QR Code
- Flexible Survey Engine
- AI-Powered Library
- Targeted Learning Plans
- Reputation Booster
- Customer Reports
Enterprise
Multiple Offices
- Welcome Kit + Survey QR Code
- Flexible Survey Engine
- AI-Powered Library
- Targeted Learning Plans
- Reputation Booster
- Customer Reports
Have a question? Want to see a demo?
We'd love to hear from you
Office Address
100 N. Arlington Ave., Suite 200
Reno, NV 89501
Contact Info
Phone: TBD
Email: info@protoqual.com
